Gift Cards Terms and Conditions

  1. VKB-SIM branded gift cards (“Gift Cards”) entitle the holder to goods/services equal to the value stated on the Gift Card or remaining after partial redemption.
  2. Gift Cards are only redeemable within the official VKB-SIM Australia Pty Ltd webstore at www.vkb-sim.com.au .
  3. Gift Cards are not redeemable for goods purchased from VKB-SIM webstores in other regions of the world.
  4. Gift Cards may not be exchanged (wholly or partly) for cash.
  5. The value shown on a Gift Card includes GST if GST is applicable.
  6. Gift Cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash.
  7. If the Gift Card holder's order exceeds the amount of the Gift Card, the Gift Card holder will be required to pay for the difference in price between the value of the Gift Card and the price of the goods or services.
  8. All Gift Cards sold at VKB-SIM Australia expire three (3) years after the date of issuance. Gift Cards can be redeemed at any time within the validity period. 
  9. Should VKB-SIM Australia suspect any fraud relating to a Gift Card, VKB-SIM Australia may refuse to redeem the Gift Card or cancel the redemption of the Gift Card.
  10. VKB-SIM Australia is not liable for any lost/stolen Gift Cards. Please contact VKB-SIM Australia immediately if your Gift Card has been lost/stolen. Lost/stolen Gift Cards may be replaced at VKB-SIM Australia's discretion if satisfactory proof of purchase is provided and the Gift Card has not been redeemed.
  11. Gift Cards cannot be refunded or returned, unless otherwise required by law.